We love our patients — and we want them to love the care they receive!

Our goal is to make sure every one of our patients has a fantastic experience with our hearing care providers , and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting , making our patients happy is what we’re here for. See what they have to say about our practice!


  • I have been a patient of Bonnie Rubin Audiology for over a dozen years and can’t emphasize enough how pleased I am with my experience. The office is friendly, relaxed, and efficient; I never have had to wait for my appointment. And they make full use of the latest audiological equipment.

    Dr. Rubin herself is the consummate professional with a deep understanding of various equipment options and the latest developments in her field. She is also very personable, takes the time to get to know you and understand your needs, and takes the time to resolve any questions or issues that arise during an appointment. I have never felt rushed even when I know other patients may be waiting.

    The service also handles real issues such as lost, damaged, or in-repair hearing aids quickly and responsively, providing loaner aids and keeping me informed of the time remaining until I can get my hearing aids back.

    I fully recommend Bonnie Rubin Audiology to anyone who has hearing issues, needs a hearing test, or is considering getting or changing hearing aids, and wants to meet these needs through a totally positive experience.

    Anonymous

  • My experience with Bonnie Rubin continues to be most satisfactory. She is knowledgeable, patient and professional. Appointments are handled in a timely and warmly efficient manner. I feel that I am in the best possible place for solutions to my hearing loss.

    Valerie Friedricks

  • From Chris on the phone to Bonnie herself, this place is the best. Totally professional and informed, Bonnie goes the extra mile to help her patients feel comfortable. Her follow up is extraordinary. I highly recommend this practice!

    Bevey Dee

  • The practice is terrific. You’re all very professional, friendly and accommodating. I enjoy going to your office because a) you accommodate the time I would like to be there. There’s a comfortable shmooze (never too much), a professional examination and a caring attitude.

    Dick Randall

  • When it comes to audiologists Bonnie Rubin is more of a star than all the stars you can possibly find in the sky.

    Lawrence J. Goldstein

  • I have been a client of Bonnie Rubin’s audiology practice for more than 20 years and through several different types of hearing aids. What i especially appreciate about Bonnie is the time she takes to consider any problems which arise from using my hearing aids. Her technical skills and judgement are superb. If any questions arise, she is always willing to contact the manufacturer of the hearing aids and ask for more help and technical support. And, amazingly, within a day or two, Bonnie always makes herself available when I have a hearing aid problem. She is willing to spend whatever time it takes to perfect the hearing aids to my needs. My hearing has not improved over the years but I am glad to be able to turn to Bonnie Rubin as my hearing aids have required updating.

    RF

  • Dear Dr. Rubin

    Thank you again for your excellent help with my hearing problems. And thanks also come from my family, who benefit from the various hearing enhancement strategies I now have access to.

    As an example, I want to tell you about a novel application using my Oticon hearing aids and Connect Clip with iPhone. When my wife and I go biking together, I use my Connect Clip to communicate with her. On her side, she has a “smart “ bike helmet (Coros Omni) with Blue Tooth capability for connection to her iPhone and special noise cancelling microphone features. As a result we have excellent hands free communication (very important for biking of course) through a normal telephone connection. So far we have used it for to up to 2 hours at a stretch and find the connections to be very stable over a range of 15-20 yards.

    With best wishes,

    Gary Riley

  • I’ve always wanted to write you Bonnie to express my profound gratitude and appreciation for all you’ve done to help me function in the real world despite my progress hearing loss.



    Not only are you a great audiologist, you are also one of the most caring healthcare professionals (and people) I’ve ever meet. You are up-to-date with the latest in hearing aid technology and provide your clients the best and most complete level of service.



    I cannot thank my lucky stars enough for having been directed to your office by the Starkey Company when I moved to this area from Boston almost 25-years ago. It seems like only yesterday. From those early days I recognized that you were a special person and prayed you would continue in practice ‘forever’.



    Thank goodness you are still vigorous and healthy – I look forward being your patient till my days are done. You know I always joke that you are a saint…the truth is, you are!

    Alan Aronow

  • I have been wearing hearing aids for over 40 years. Every new hearing aid needed to be stronger than the last. Two years ago, I experienced a severe loss of hearing. Doctors both in Westchester and the Bronx started talking about me needing a cochlear implant operation. I dreaded the thought, but I knew without my hearing I would have to go out of business after 40 years.



    I always heard good things about Dr. Bonnie Rubin so I thought I would give her a try. Dr. Rubin took all the basic tests and felt she would be able to help me. It turned out to be harder than she thought. She tried one hearing aid then several more. I wanted to give up but she refused. Dr. Rubin wanted to try again. She even asked for help from the company that makes the hearing aids. They sent a representative to assist Dr. Rubin. I walked out of that office that day hearing better than I have in years. I even removed all the amplifiers from my office and home phones.



    I find that I enjoy going to restaurants and parties more than before. I thank Dr. Rubin for her patience and determination to keep trying even after I was ready to quit.
    Thank you, Dr. Rubin!

    Andy Fraioli

  • I’ve never worn hearing aids before. And my hearing loss is not severe, but I knew that I needed some help. Dr. Bonnie Rubin was very professional and knowledgeable, but she was also incredibly patient and understanding. You usually don’t see that level of commitment in doctors these days. I didn’t expect to be wearing my Oticon hearing aids every day, but they are so comfortable that I hardly know they’re even on, so I am wearing them all the time. After I was fit with them, I was in Manhattan for the afternoon exposed to loud traffic and crowd noise in Times Square and at a very noisy restaurant. But it didn’t bother me at all! And I was able to hear well despite it. It all seemed natural and seamless to me. I would encourage everyone to get the help they need, but you need to see the right audiologist. I can’t imagine receiving better care than I received from Dr. Bonnie Rubin, and I can’t thank her enough. I know I’m in the best hands.

    Florence Edelman

  • Dr. Rubin is an excellent audiologist and a vast improvement over other audiologists I have seen. The hearing aids she recommended for me have changed my life, and she continues to provide excellent service on them. I recommend her highly.

    Lydia Landesberg

  • Dr. Rubin is a WONDERFUL doctor. Caring, perceptive, and a great listener. She has been most perceptive with respect to my hearing loss, and has recommended great products. Additionally, she has work together with my insurance company to provide as much assistance as possible. The office atmosphere is warm and most accommodating. I can’t recommend her highly enough.

    Robbie Harris

  • I have been a patient of Dr. Rubin's for many years. Dr. Rubin is always willing to take the time to make sure everything is right. Recently, I was there to pick up my new Oticon hearing aids. She gave me so much of her time to make all the adjustments that were necessary and paired it to my iPhone. Dr. Rubin explained what hearing loops were and funny enough I was at the Jacob Burns movie theater right after the office visit and was able to pair my hearing aids. This made the movie so much more enjoyable. If she's running a little behind with her appointments, be patient - she will give you the time you need! I highly recommend Bonnie Rubin!!

    Jeff

  • Since the beginning of my time with hearing aids, three years ago, I have been fortunate to be working with Dr. Rubin, Dr. Balsam, and their administrative assistant , Christine Ackerman. It s a very welcoming group!



    They are knowledgeable in their field and combine that skill with an incredible amount of customer service. From my own personal experience I know that They strive to insure that all of their clients are fully satisfied, and they respond quickly when i ask for help.

    Dennis Cuddy

  • Bonnie is wonderful, very skilled, a perfectionist, compassionate, helpful and always happy with my visit.

    Kitt Rosenthal